Shipping & Delivery

Delivery

At Dusty Chloe we are committed to getting your items to you as quickly as possible.

  • We use Australia post and your order should arrive within 7 business days
  • Postage anywhere in Australia is a flat rate of $10. All Shipping in Australia is EXPRESS SHIPPING.
  • Postage is FREE for orders over $80.
  • Postage is FREE for all Canberra locals. Please be aware that parcels delivered in the ACT will therefore be hand delivered by one of the Dusty Chloe team and the packaging will not be in a postal bag but instead wrapped in more eco-friendly packaging in an effort to reduce plastic usage.
  • You will be notified via email when we have sent your package.
  • We cannot guarantee delivery times. Delivery times may be effected by many factors including but not limited to holidays, weekends and weather. We shall not be held liable for delay or lost shipment.
  • Please understand that dispatch time may take up to 3 days on top of shipping. However, we do our very best to reduce dispatch and shipping times where possible.
  • International shipping is a flat rate of $15. International Shipping with Tracking is $21.
  • All custom fees, taxes and any other additional costs associated with your purchase overseas are the responsibility of the customer. These are NOT included in the cost of the order or shipping charge. We advise contacting your local customs office if you are unsure of the applicable taxes and customs fees that are applicable to you. Dusty Chloe is not responsible for any additional taxes and customs charges that are requested during the shipment of your order, and do not offer refunds for these costs. Dusty Chloe does not provide refunds to customers for failure to pay duties and taxes associated with their order.

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